Insights

Why Menu Engineering matters more than ever in hospitality

April 15, 2026

Margins across hospitality have rarely been under such intense pressure. Operators are navigating rising wages, increasing energy costs, supplier inflation and higher taxes, all while trying to maintain the value that guests expect when dining out. The result is a constant balancing act: protect profitability without pushing prices so far that customers feel priced out. […]

State of the Nation 2025

July 21, 2025

Our 2025 State of the Nation Report is a data-rich overview of how today’s economic pressures are shaping when, where, and how consumers choose to eat and drink out. This year’s report provides valuable insights from over 25,000 UK consumers on their spending patterns, price sensitivity and key drivers behind their decision making. Key insights […]

Christmas Unwrapped Insights 2024

May 8, 2025

Our Christmas Unwrapped survey from 2024 delivers unparalleled insights into the experience of 24,000 Christmas visits. Key insights into: How day parts change in the run up to Christmas and it’s impact on ops and marketing. Key booking times for Christmas celebrations – hint we are getting earlier and earlier! Understand how far in advance […]

Pulse Insights Report 2024

May 7, 2025

Our Pulse Insights survey from 2024 was our biggest ever with over 54,000 responses collected from UK consumers over April 2024. It provides key highlights and insights into the trends impacting hospitality operators. Key insights into: Who do we listen to when it comes to choosing where to eat or drink out? Which all-powerful channels […]