Introducing AI-Powered Responses: Save 5 Hours a Week.
December 5, 2025
Introducing 125’s AI Response tool: making operators lives easier with quick and efficient responses for maximum guest engagement. Give your teams time back to spend on the floor with guests. Whether responding to praise or resolving a complaint, operators can now use our bespoke AI tools to either generate suggested replies from scratch, or polish […]
Inside the Launch: A conversation about 125’s new Branch Insights feature
November 20, 2025
With the recent launch of our new Branch Insights feature, we sat down with our product owner Callum Graham, to chat about what went into the launch! Hey Callum! What inspired the development of Branch Market Insights? Branch Insights is really the evolution of the Market Insights feature we delivered last year. Previously, managers could […]
Introducing Branch-level Market Insights: Powering Your Local Advantage
October 28, 2025
Branch-level market insights has arrived, empowering your team with local insights that will give you the competitive edge where it matters most – on the ground. Now in the 125 platform, your teams can pinpoint local competitors on a site-by-site basis, and get laser-focused competitor analysis, highlighting comparisons between key performance areas such as how […]
125 Data & Insights – The next generation and new name for Feed It Back
March 19, 2025
If you’re one of our customers, partners or just generally active within the hospitality space you may have noticed that as of today (20th March) we look a little different…let us elaborate. We’re on a mission to provide the best-in-class customer experience and insight toolkit for UK hospitality operators. To deliver on this, we needed to […]