Blog
Five ways to drive survey volume
March 18, 2025
1. Post-visit emails (PVE) A post-visit email (PVE) is a great way to request feedback from customers after their visit. Whether the email is generated by your CRM (with various data sources feeding into it) or through 125, where we collect customer data from integrated partners, the key is to make the most of all available […]
Blog
The seven superpowers of reviews for hospitality businesses
December 1, 2024
The Festive season is well and truly upon as and as we enter the start of December, we wanted to remind you about the true super-powers of customer feedback and all the benefits it can have for your business. During December you are likely to see at least 10% of ‘review’ traffic so it’s the […]