Introducing 125’s AI Response tool: making operators lives easier with quick and efficient responses for maximum guest engagement. Give your teams time back to spend on the floor with guests.
Whether responding to praise or resolving a complaint, operators can now use our bespoke AI tools to either generate suggested replies from scratch, or polish their own, ensuring every message aligns with their brand’s tone, style, and standards.
AI Responses makes it easy to:
- Speed up response times with AI matched to your brand’s tone of voice
- Instantly correct spelling, grammar and punctuation.
- Auto-generate replies based on patterns from similar reviews or emails
We know that AI isn’t a one size fits all, so we have built the flexibility for you to choose which sources of feedback require a response written by your teams vs AI generated responses.
Help your team reclaim valuable time spent on the small details, and let them focus on what matters most; delivering great in-venue experiences, ensuring every customer is heard, and feedback is actioned. Consistent, timely and professional replies help strengthen guest relationships, turn detractors into brand advocates and showcase your commitment to every piece of feedback.
AI Responses is available now – reach out to your Customer Success Manager to learn how switch it on.
Want to see how it works for yourself? Book a demo with out team today: