Not all surveys are equal
As with most things in life, not all surveys are equal. We boast a 78% completion rate across our surveys. That really is industry leading. A 30% completion rate is generally considered good, so when we are hitting nearly 80%, not only do we know we are getting more data, more feedback and more insights, we also know your guests are having a good guest experience completing it.
Fully customisable
Make your surveys feel like an extension of your brand. Fully customisable to your brand colours, logos, tone of voice and everything in between.
Fully customisable
Make your surveys feel like an extension of your brand. Fully cus…
Make your surveys feel like an extension of your brand. Fully customisable to your brand colours, logos, tone of voice and everything in between.
Every occasion
Create branded surveys for every occasion. From dining in to delivery, events to take away. Customise the questions for each occasion to hone in on what’s important.
Every occasion
Create branded surveys for every occasion. From dining in to deli…
Create branded surveys for every occasion. From dining in to delivery, events to take away. Customise the questions for each occasion to hone in on what’s important.
Smart surveys
Unlike some, we don’t just ask every guest the same question. With advanced logic and branching guests flow through surveys based on what’s important to your brand.
Smart surveys
Unlike some, we don’t just ask every guest the same question. Wit…
Unlike some, we don’t just ask every guest the same question. With advanced logic and branching guests flow through surveys based on what’s important to your brand.
AI summaries
With the tap of a button, AI can read your guests’ survey and turn it into a review that can be copied and shared directly to Google, driving more review volume.
AI summaries
With the tap of a button, AI can read your guests’ survey a…
With the tap of a button, AI can read your guests’ survey and turn it into a review that can be copied and shared directly to Google, driving more review volume.
CRM integrations
The only CRM integrated guest experience platform able to deliver transactional based feedback, getting your data ready for segmentation and personalised follow ups.
CRM integrations
The only CRM integrated guest experience platform able to deliver transactional based feedback, g…
The only CRM integrated guest experience platform able to deliver transactional based feedback, getting your data ready for segmentation and personalised follow ups.
Win guests back
When things don’t go to plan, send full tracked free of charge gifts to guests with our Toggle, Eagle Eye and Zonal integrations, turning a bad experience into a great one.
Win guests back
When things don’t go to plan, send full tracked free of charge gifts to guests with our Tog…
When things don’t go to plan, send full tracked free of charge gifts to guests with our Toggle, Eagle Eye and Zonal integrations, turning a bad experience into a great one.
Dish level details
Whether we are integrated or not, get dish level insights across your estate. Perfect for your F&B teams to look at what’s hot and where improvement is needed.
Dish level details
Whether we are integrated or not, get dish level insights across …
Whether we are integrated or not, get dish level insights across your estate. Perfect for your F&B teams to look at what’s hot and where improvement is needed.
Staff shout outs
Add staff profiles to the end of your surveys and ask your guests to give them a shout out. A fantastic way for individual recognition and to form part of your incentives.
Staff shout outs
Add staff profiles to the end of your surveys and ask your guests…
Add staff profiles to the end of your surveys and ask your guests to give them a shout out. A fantastic way for individual recognition and to form part of your incentives.
125 Pulse score
Mind-blowing complexity in one simple score. The 125 Pulse Score gives a holistic view of your entire guest experience performance, rated from one to five. Combining everything from online reviews, your response rate, guest sentiment, review frequency, recency and much more. One single number for your entire team to rally behind.
Ready to build industry leading guest surveys?
If you want to find out more about how you can get a near 80% completion rate on your guest surveys, then reach out and one of our team can run you through how it works and how it can impact your business.
